Answers, Straight Up

Central Pros is a family-owned heating and air conditioning contractor handling repair, replacement, and installation for furnaces, heat pumps, ductwork, and full HVAC systems. We work with homeowners and business owners directly rather than subcontracting through a larger vendor, so the person who diagnoses your system is the person who fixes it.

We serve Santa Rosa, CA, Marin County, CA, and the surrounding areas. If you're unsure whether your address falls inside our service area, check our full list on the Service Area page or just give us a call.

We're locally owned and operated, and we aim to build ongoing relationships with our customers rather than handle a single transaction and disappear. That means honest recommendations now, and a team that already knows your system if something comes up later.

We don't publish flat-rate pricing because heating and cooling costs depend on your system's size, age, and the scope of the work. Every job starts with a free, no-obligation quote so you know the cost before you commit to anything.

Response time is how fast we can get a technician to your door — for emergencies, that's 24/7, every day of the year. Project timeline is separate: it's how long the actual repair or installation takes once a technician is on-site, which varies by job and is discussed during your quote.

Yes. We handle furnace repair and replacement, heat pump installation and service, ductwork, and full residential and commercial HVAC systems — heating and cooling both fall under one team.

Yes. We serve residential customers and commercial properties throughout Santa Rosa and Marin County, from single-family homes to larger commercial buildings.

We work best with homeowners and business owners who want straight answers about their HVAC system — whether that's an aging furnace on its last leg, a business that can't afford downtime, or anyone who wants a local team they can call back next year.

Yes. Central Pros holds a California CSLB Warm Air Heating, Ventilating and Air Conditioning license (C-20, license no. 1135680), and every technician who comes to your property is certified, licensed, and insured.

You can see real customer feedback on our Testimonials page, along with our Google Business Profile, Yelp, and Instagram — we link to all of them so you can see actual work and actual reviews, not just claims.